Frequently asked questions

Dokumentar stores, organises and searches your company's documents. It is built for small and mid-sized companies, and for every knjigovodstvena agencija handling more than one client. The arhivska knjiga is produced automatically, and on a paid plan the AI files documents on its own.

Signing up is free and needs no card. Open an account, go through a short company setup, and you can upload documents straight away. The free plan gives you 5 GB of storage with no time limit.

PDF, Word, Excel, PowerPoint, images (JPG, PNG) and XML files. Files arrive by drag and drop in the browser, by sending them to your inbox address, or by photographing them with the mobile app.

Yes. Each company is a separate unit with its own documents and users. A knjigovodstvena agencija can run an unlimited number of clients, and each client sees only its own documents.

The free plan includes 5 GB of storage, file storage, manual filing into folders, viewing and downloading, share links, the client portal with permissions, keyword search, and generating the arhivska knjiga with manual categorisation. Paid plans add AI automatic classification of documents, natural-language search, automatic collection of invoices from SEF and eOtpremnica, and larger capacity (more users, client companies and storage).

Standard costs 3,600 RSD and Professional 4,800 RSD per month. For agencies running several clients there is the Agency plan, priced per client company; contact us for details. VAT is included in every price.

An annual subscription is available at a discount to the monthly price. The details are on the Pricing page.

Your data stays where it is. You can always download all documents and metadata as a ZIP archive before cancelling. There is no lock-in and no charge for downloading.

Yes. You can move to a paid plan whenever you want. To upgrade or cancel, contact us on the contact page.

All documents are stored in Cloudflare R2 storage in the EU region, encrypted with AES-256. There is no charge for downloading (egress), and data never leaves the EU without your consent.

Only the users you invite yourself. Every account is fully separated from the others, and you control who sees which document or folder through granular permissions.

Yes. Dokumentar processes data in line with Zakon o zaštiti podataka o ličnosti (ZZPL). We sign a data processing agreement (DPA) with every client. The list of subprocessors is published on the site.

Yes. You can download all your documents and metadata as a ZIP archive at any time. There is no lock-in and no hidden download charges.

Yes. Dokumentar implements all 58 statutory categories of documentary material and generates the arhivska knjiga in the form and within the deadline set by Zakon o arhivskoj građi (6/2020) and Pravilnik 34/2022.

It is generated in the official XLSX format (byte-identical to the IAB form) and as a PDF, in Cyrillic, with every mandatory field: entry number and year of creation, classification code, contents, retention period and notes. It is prepared for filing by 30 April for the previous year.

On the free plan you assign the category to each document yourself. On a paid plan the AI does it automatically for every new document you upload. Documents without a category go to "Unclassified" and stay out of the arhivska knjiga until you sort them.

Yes. The setup wizard walks you through creating the four mandatory acts required by Pravilnik 34/2022: the opšti akt on office administration, the opšti akt on electronic documents, the decision on the responsible person, and the list of categories of documentary material.

Yes, on paid plans. Every morning Dokumentar automatically collects your eFaktura invoices from SEF, archives them and files them by year, direction and month. SEF integration is not available on the free plan.

Yes, on paid plans. Incoming and outgoing eOtpremnice are collected and stored automatically with every mandatory field, including the XML and PDF documents.

Every company in Dokumentar gets its own inbox address. Forward an invoice, a contract or a bank statement to that address and the file is stored automatically. On a paid plan the AI also files it; on the free plan the document waits for manual categorisation.

Yes, on every plan. XML statements from Raiffeisen, Addiko, Poštanska štedionica and OTP are supported. Import the file and Dokumentar files it by company, bank and month, with a transaction view.

Yes. The mobile app for iOS and Android lets you photograph fiscal receipts with your phone. On a paid plan the AI recognises the receipt and archives it; on the free plan the photo is stored as a document and waits for manual categorisation.